1. Program description: When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include responses to a quote, estimate, or service inquiry, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, project updates, follow up.
2. Program frequency: You can expect to receive between 3 and 20 messages per month from us (depending on the inquiry type and if you book an appointment).
3. Opt-out: You can opt out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.
4. Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at our Contact Us page.
5. Interruption: Carriers, such as AT&T, are not liable for delayed or undelivered messages.
6. Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.
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